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Heroes Community > Heroes 6 - The New Beginning > Thread: This game keeps slamming me into walls :(
Thread: This game keeps slamming me into walls :(
qcity
qcity

Tavern Dweller
posted December 14, 2011 03:09 AM
Edited by qcity at 03:17, 14 Dec 2011.

This game keeps slamming me into walls :(

Like a lot of you people, I was really looking forward to this game and its potential, so I picked it up upon release (and bought the Non-Steam CD game so I could play it quicker).

First, when I ran it with my XP laptop, I hit several hanging glitches that caused the game to crash. Upon inspection, I discovered my specs weren't quite up to par with the system. Fair enough. I then choose to rectify this buy buying a new computer.

I just set it up yesterday, and it's even worse on 7 than it is on my XP. Why, you ask? Because every time I run the game, it refuses to open. It brings me back to the desktop screen, while showing the Heroes 6 Mouse cursor, but I can't click a thing. Whenever I open task manager, Heroes 6 is not responding. I tried going online for some quick fixes:

http://gamebooze.com/might-and-magic-heroes-vi-homm-6-crash-fix-and-fixes-to-startup-errors-launch-crashes-fps-stuttering-poor-performance-lag-no-sound-sound-problems/

They did not work. Below is a rundown of my Computers Specs:

I7 2600 3.4GHz, 8MB Cache
NVidia GFX 440 1.5GB Direct X 1.1 (Fully Patched)
16 GB RAM DDR3
Windows 7 64 bit (Fully Patched)

Notes: I used to same CD to install it on the XP and 7. The installation on 7 is on D Drive instead of C, due to the way my computer is built.

Is there anything else I can try? I really really want to get into this game but these constant crashes and bugs are making me want to shelf it.

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SimonaK
SimonaK


Promising
Supreme Hero
posted December 14, 2011 03:11 AM

Quebec City?

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Nocturnal
Nocturnal


Promising
Supreme Hero
posted December 14, 2011 03:32 AM

Quote:
It brings me back to the desktop screen, while showing the Heroes 6 Mouse cursor, but I can't click a thing. Whenever I open task manager, Heroes 6 is not responding. I tried going online for some quick fixes:

http://gamebooze.com/might-and-magic-heroes-vi-homm-6-crash-fix-and-fixes-to-startup-errors-launch-crashes-fps-stuttering-poor-performance-lag-no-sound-sound-problems/


First of all you say that it brings you back to the desktop, but brings you back from where? Does the game launcher start and it stops working when you press the "play" tab? Or even the game laucher doesn't start?

You should also check the solutions suggested HERE

If none helps, this is the apologetic post by Ubisoft when the game was released which suggests the best thing would be contacting them:

"Dear Heroes,
some of you have unfortunately encountered technical issues while launching the game.

We can already suggest the following recommandations:

- If the Beta or Demo was installed on your PC, you should uninstall the Beta aor Demo and the Ubisoft game Launcher. After that we advise you to install the game and Uplay launcher again. Also remove the files located in My Documents / Might & Magic Heroes VI

- On some laptops configs a simple retry to launch the game is enough to make it launch properly.

- Please, check out Minimum System requirements for Heroes VI on the official forum http://forums.ubi.com/eve/forums/a/tpc/f/5861060878/m/6581097419

If it does not work for you, please, contact the customer support: send a detailed description of your problem and your PC configuration datas.

We are currently investigating the issue with all means in our possession and will inform as soon as possible about any solution.

Thank you in advance for your understanding.

The M&M's team"
____________

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esvath
esvath


Known Hero
posted December 14, 2011 03:40 AM

Have you patch your game to 1.1.1? Some NVIDIA graphic cards was not supported without patch 1.1.1.

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qcity
qcity

Tavern Dweller
posted December 14, 2011 04:33 AM

Yes, I've patched to 1.1.1, and the problem persists.

Upon clicking play, the archangel mini-screen pops up, then the screen turns black for a moment, then after that, my desktop pops up and stays there, until i get tired of waiting (15 minutes was my longest wait) and pressed ctrl+alt+del for task manager. Manager then told me that the game was not responding.

I'll try the fixes on this thread later when I get home. (I'm hoping that it's the resolution one. My screens maximum is 1680x1050 so this might be a cause for it.

It'd be weird if it was the intro causing it though. Still, it's a possibility.

Thanks again.

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Miru
Miru


Supreme Hero
A leaf in the river of time
posted December 14, 2011 05:28 AM

This doesn't sound like a Heroes specific problem that I know of. Try running another game (from like '06 or newer) and see if that plays. I suspect that your new computer has some problem, like a graphics card driver issue.
____________
I wish I were employed by a stupendous paragraph, with capitalized English words and expressions.

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qcity
qcity

Tavern Dweller
posted December 14, 2011 12:40 PM

I've tried the following fixes to no avail:

Disabled Game Synching and deleted the Files
I don't have SLI, or multiple GPU's
Anti-aliasing, Filtering and VSync is disabled.
Changed settings to windowed, and lowered resolution
Turned off Playing the Intro
Downloaded the 'nvidia fix' on the Ubisoft website

Nothing works. It's probably not my graphics card, because I run TF2, Portal, and some other games just fine. This is really disheartening.

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SKPRIMUS
SKPRIMUS


Promising
Supreme Hero
The One and the Prime
posted December 14, 2011 01:59 PM

just for info (probably won't help but anyway), on one of my laptops (Vista) I couldn't get the autopatch thingy to 1.1.1 to work even tho it worked on my second laptop so I had to start the game using the gu.exe located in game installation directory at first.

Else, other than installing it on the operating system where C drive is located, the best thing may be probably contact Ubi or even wait for patch 1.2 or even ask that guy in the weblink.

@Nocturnal, that web link has quite nice info (even tho I haven't experienced problems).  Perhaps it may be useful for the FAQ to contain that link or something.
____________
Hope defeats despair - "a blatant clue"
too many idiots in VW
"to lose is to win, and he who wins shall lose"
bashing orcus

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Nocturnal
Nocturnal


Promising
Supreme Hero
posted December 14, 2011 02:42 PM

Quote:

@Nocturnal, that web link has quite nice info (even tho I haven't experienced problems).  Perhaps it may be useful for the FAQ to contain that link or something.


I have sent it to Elvin as he is the OP of that tread. Tnx for the suggestion.
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Miru
Miru


Supreme Hero
A leaf in the river of time
posted December 14, 2011 10:55 PM
Edited by Miru at 23:00, 14 Dec 2011.

Try getting new drivers, if you have REALLY old drivers it COULD cause this.

Also try
go to the folder the game is installed in (or right click a shortcut and do "find target")
right click the icon
>properties
>>compatibility tab
>>fiddle with settings (most run in compatibility mode)

EDIT:
Quote:
archangel mini-screen pops up, then the screen turns black for a moment

Wait... which archangel mini-screen? You mean the thing that checks for patches before the launch pops up? Are you failing to launch the game, or are you failing to get to the UPlay launcher? When my internet goes down that screws with the UPlay launcher, check to see if maybe your firewall is screwing with it. Also maybe it screwed up when it patched your game and now when it checks to see if it is patched it gets confused. That would be fixed by reinstalling the game.
____________
I wish I were employed by a stupendous paragraph, with capitalized English words and expressions.

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qcity
qcity

Tavern Dweller
posted December 15, 2011 04:39 AM

I finally got the game to work. What I needed to do was:

Download VC redist 2008.
Update my .net framework to the latest one.

After that, it started working, and I was able to revert all my previous changes.

Thanks for your help guys.

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sammyra
sammyra

Tavern Dweller
posted January 13, 2013 03:59 PM

Heroes VI Crash To Desktop, Can’t Launch The Game end i buy the game from store what the helll ubisoft pls make updats so the game dont crash anymore i spens money for the game for nothing this is crap
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sammyra
sammyra

Tavern Dweller
posted January 13, 2013 04:03 PM

end update 1.8 is no good the game continue crashing can’t launch the game the code is good from gold edition but the game dont open wtf

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted January 13, 2013 04:29 PM

I'm sorry to tell you that no other patch will come, at least till the expansion come out (28 of February if I'm not mistaken).
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Maurice
Maurice

Hero of Order
Part of the furniture
posted January 13, 2013 11:11 PM

Holy thread resurrection batman ... this topic is more than a year old. Was it needed to bump it? Your problem doesn't even seem to pertain to the OP.

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted January 13, 2013 11:18 PM

Quote:
Holy thread resurrection batman ... this topic is more than a year old. Was it needed to bump it? Your problem doesn't even seem to pertain to the OP.

He has less than 50 post, so he can't create a new thread.

However, he could have gone to the Heroes 6 FAQ and QUESTIONS and ask there...
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