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Heroes Community > Heroes 6 - The New Beginning > Thread: ~ Heroes 6 patch 2.1 - Bug reports ~
Thread: ~ Heroes 6 patch 2.1 - Bug reports ~ This thread is 12 pages long: 1 2 3 4 5 6 7 8 9 10 11 12 · NEXT»
Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted May 02, 2013 07:43 PM
Edited by Storm-Giant at 16:16, 03 May 2013.

~ Heroes 6 patch 2.1 - Bug reports ~

Patch 2.1 is on the way!! The current maintenance on the servers is expected to finish in a matter of hours. Patch 2.1 is already out, but there are still some problems left - you may be interested and follow Official Patch 2.1 procedure.

Please report any bugs under the patch 2.1 here.

The old 1.8 Bugs thread can be found here

Bugs list

1. Sound and music doesn't work, nor the voice acting. It has been fixed on Steam version (That's what it says on the official site). If someone still has this problem, please clearly report (steam or Uplay version, game version).

2. It seems some content of the game is locked, even though you may own it. For example, many skirmish maps and scenarios.

3. It seems Danse Macabre campaign is broken.

4. All stuff related to first two DLCs, disappeared from Altar of Wishes (including already purchased) (source)

5. Preorder bonuses seems to be missing to many players

6. Slow time to exit - not fixed.

7. Copyright shows as 2012, should be 2011-2013.

8. Using Heroes VI UBI version (non-Steam), unable to install the patch at all, when using a small (3-4 GB) RAM drive as the TEMP drive.
The patcher should have the size of the TEMP partition in mind and offer another drive to be used, or use another drive automatically.
I had to download the whole 2 GB+ patch manually, change the TEMP to a larger drive and restart Windows, then try again.
The RAM drive software I am using is AMD Radeon RAMDisk.
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lokdron
lokdron


Famous Hero
posted May 02, 2013 11:30 PM

Well the first bug I encountered I got no music and sound. The voice acting does not work either.

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Canzah
Canzah


Hired Hero
posted May 02, 2013 11:44 PM

Same exact bug on my send, no music and no voice acting.
Sound effects like see, birds etc work though.

Steam Version.

Also can't play Skirmish maps, claims I don't have Heroes VI and it's DLCs unlocked (I've got H6 Gold on Steam) even though I did try inputting the keys and it said unlocked, it also shows unlocked in menu, yet in Skirmish it says locked.

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flonembourg
flonembourg


Known Hero
posted May 02, 2013 11:45 PM
Edited by flonembourg at 23:47, 02 May 2013.

Quote:

The old 1.8 Bugs thread can be found here



The link is not good is for patch 1.7....
the good link is here

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted May 02, 2013 11:51 PM

Quote:
Quote:

The old 1.8 Bugs thread can be found here



The link is not good is for patch 1.7....
the good link is here

Oooops, sorry, already fixed

As mentioned above by Canzah and at Ubi forums, Gold Edition stuff seems to be locked for anyone ....
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Canzah
Canzah


Hired Hero
posted May 03, 2013 12:31 AM

That topic also says that Patch 2.1 should fix the issue but 2.1 is already on Steam and it's still fu*ked.

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NamelessOrder
NamelessOrder


Famous Hero
posted May 03, 2013 10:01 AM

I have voice and music but i don't have spoken dialogues in campaign (steam version)

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JollyJoker
JollyJoker


Honorable
Undefeatable Hero
posted May 03, 2013 11:45 AM

Christ, what a mess...

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Hermes
Hermes


Famous Hero
posted May 03, 2013 11:59 AM

I sympathise with all people who experienced bugs and such, stay strong!

But I have not experienced any at all. I got music, saves, dynasty weapons stayed on their levels, no crashes/bugs. For the record, I got Steam version with separately bought DLC's. Very happy so far..

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NamelessOrder
NamelessOrder


Famous Hero
posted May 03, 2013 12:05 PM

i bought SoD for multi duels only so yeah... i am quite happy as well. But still since i paid for vanilla H6 i'd like to have an opportunity to play it if i want to.

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Kenishi
Kenishi


Famous Hero
passed out drunk in Tavern's
posted May 03, 2013 12:21 PM
Edited by Kenishi at 16:35, 03 May 2013.

Quote:
It seems some content of the game is locked, even though you may own it. For example, many skirmish maps and scenarios


Yep i can confirm is also present I have manually installed patch 2.1 on the Heroes 6 Vanilla.
Also I had a campaign save for the Naga after load i get attacked by enemy hero seams at random moments game freezes and then crashes wit desktop exit on time was when casting some sort of ability by enemy hero the other time when sisters got moral but always in AI turn. I'll try to investigate the issue but don't have custom maps. Also now my game is called H6 Shadow of Darkness ...
I will start a clean campaign see if issue present ...  if not will do a clean uninstall and reinstall to patch 2.1

Checked: It seams the new patch doesn't agree with older save games if I restarted the map all was ok also started new campaign, again, all ok, I believe pretty much all new patches weren't compatible with previous save's made befor patching.
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No Gods, no Masters. Knowledge is Power, and Power is Freedom

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flonembourg
flonembourg


Known Hero
posted May 03, 2013 01:08 PM

Why uplay didn't patch atomatically my game to patch 2.1?
I'm still with patch 1.8, do i have to install the patch manually?

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted May 03, 2013 01:10 PM

Quote:
Why uplay didn't patch atomatically my game to patch 2.1?
I'm still with patch 1.8, do i have to install the patch manually?

That seems the case. Try the links that are posted on the forum
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JollyJoker
JollyJoker


Honorable
Undefeatable Hero
posted May 03, 2013 01:28 PM

The patch is too big for the autopatch routines.

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Nelgirith
Nelgirith


Promising
Supreme Hero
posted May 03, 2013 02:16 PM

Quote:
Why uplay didn't patch atomatically my game to patch 2.1?
I'm still with patch 1.8, do i have to install the patch manually?

Yep. After installing the 2.1 patch, it recognized my SoD key and it switched my H6 to H6+SoD ... except that I have no pre-order bonus

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted May 03, 2013 02:20 PM

Quote:
Quote:
Why uplay didn't patch atomatically my game to patch 2.1?
I'm still with patch 1.8, do i have to install the patch manually?

Yep. After installing the 2.1 patch, it recognized my SoD key and it switched my H6 to H6+SoD ... except that I have no pre-order bonus

Seems to be a very common complain. This shouldn't be hard to be fixed, but since it's Ubisoft...have patience
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Canzah
Canzah


Hired Hero
posted May 03, 2013 02:22 PM

That's very weird.

Friend gifted me Shades of Darkness and it added to my Steam version of Heroes VI as DLC...

Nothing downloaded, it just added to the DLC list and that somehow fixed the missing sound ingame, voices and music work perfectly now.

I still can't choose Vanilla maps in Skirmish though.

Even though the game clearly bloody says I've got everything unlocked.

Everything Unlocked: http://s14.postimg.org/6af62p56p/image.jpg

Can't select Skirmish maps: http://s21.postimg.org/5mi7kcbuf/image.jpg

Can select vanilla Campaigns: http://s22.postimg.org/3memw7ym9/image.jpg

What the snow Ubisoft, just what the snow.

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted May 03, 2013 03:43 PM

The missing sound & voices & music has been fixed on Steam version (That's what it says on the official site). If someone still has this problem, please clearly report it (steam or Uplay version, game version).

Official Patch 2.1 procedure - if you have problems try this, may help
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Naki
Naki


Known Hero
posted May 03, 2013 04:06 PM
Edited by Naki at 20:01, 03 May 2013.

1) Slow time to exit - not fixed.

2) Copyright shows as 2012, should be 2011-2013.

3) My Campaign progress (Offline mode) seems gone - or at least the UI/menus to access it, although saves are there. Using the Russian version of the non-Steam game.
NOTE: I do not own the 2 smaller expansions/DLCs or SoD yet, just the original game.

4) Using Heroes VI UBI version (non-Steam), unable to install the patch at all, when using a small (3-4 GB) RAM drive as the TEMP drive.
The patcher should have the size of the TEMP partition in mind and offer another drive to be used, or use another drive automatically.
EDIT: Also, instead of showing a meaningful error message, the patcher just crashed with a Windows error. I expected a message saying "Not enough disk space, unable to install patch!" or some such.

I had to download the whole 2 GB+ patch manually, change the TEMP to a larger drive and restart Windows, then try again.
The RAM drive software I am using is AMD Radeon RAMDisk.

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Canzah
Canzah


Hired Hero
posted May 03, 2013 04:06 PM

Apparently they are also working to fix the locked campaigns/skirmish thing.

The music and voice bugs have now been fixed with the Steam version. You may have to restart Steam to get the update.


Regarding issues related to missing content:
-    Game not displayed on the Uplay platform (“My Games”).
-    Unable to play multiplayer maps & locked campaigns, maps, bonuses etc (servers maintenance will take place in the afternoon in order to fix these issues).


We are currently working to solve these problems and will update you throughout the day with further information.  


Our apologies for these issues! Be sure we are doing our best to fix everything. Stay tuned for further information.

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