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| Thread: collector's edition mess |  This thread is pages long: 1 2 · «PREV |
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fred79
Disgraceful
Undefeatable Hero
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posted October 11, 2015 04:41 PM |
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sue them. get a group going, they'll be all over right now. start one on facebook, twitter, all the mainstream media sites. have them all link to here. get a petition going, with signatures, then present that as a group to a law firm.
nail the pricks to a wall.
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MedusaSorceres
Tavern Dweller
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posted October 11, 2015 04:47 PM |
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we already are, my dear. as i said before ive round together people from my area who had been ripped off by this pathetic excuse of a company, as were all huge heroes fan... or at least were... way back when 3DO handled things damned differently...
i hail from a family of lawyers and i myself am taking up law and is thinking of taking legal action against this... this is just a ripoff in ever sense of the damn word
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GenyaArikado
Bad-mannered
Supreme Hero
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posted October 11, 2015 05:00 PM |
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That's disgusting. I'm delicious.
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MedusaSorceres
Tavern Dweller
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posted October 11, 2015 05:03 PM |
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fred79
Disgraceful
Undefeatable Hero
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posted October 11, 2015 05:10 PM |
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MedusaSorceres said:
we already are, my dear. as i said before ive round together people from my area
not just from your area. you have the whole world at your fingertips right in front of you. use it; i'm sure there are many more than just 5 people willing to sue. hit them as hard as you can, and make them pay. no small time stuff. everyone needs to know where the power lies; it isn't with companies, but who they serve.
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MedusaSorceres
Tavern Dweller
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posted October 11, 2015 05:16 PM |
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GenyaArikado
Bad-mannered
Supreme Hero
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posted October 11, 2015 05:20 PM |
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I dont think suing is very good, or at least id leave as the very last option if you really wanna make an statement, mostly because it means wasting more money.. If you make enough noise you'll probably get refunded or get the proper CE
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MedusaSorceres
Tavern Dweller
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posted October 11, 2015 05:24 PM |
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i would leave that as my last resort... i wouldnt even resort to such drastic measures had they had the decency to give me my money back this is just ridiculous and to think that i quite liked the game makes this a very bittersweet feeling and makes me hate UBI even more ugh
am i making sense?
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MedusaSorceres
Tavern Dweller
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posted October 11, 2015 05:30 PM |
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i hope elvin takes a good look at this thread. id love to know his thoughts on the matter
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Storm-Giant
Responsible
Undefeatable Hero
On the Other Side!
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posted October 12, 2015 12:27 AM |
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Bubbles said:
Now on reddit. Long story short: Ubisoft did not include any copy of the game in the US version of the Collector's Edition, even though a physical DVD was advertised and presented in the unboxing.
All CE buyers have to contact customer support with proof of purchase to receive a digital copy. Ubisoft is refusing to issue refunds.
I'm certain to say Ubi's reply is going to stir the hornet's nest, lol.
(Official statement) MMH7 - US Collector's Edition:
Quote:
Hello Heroes,
Please find underneath Ubisoft’s official statement concerning Might & Magic Heroes VII - US Collector’s Edition.
Quote:
Ubisoft regrets any confusion created by the marketing materials from our Might and Magic Heroes VII Collector’s Edition. We understand that some customers in North America were not aware the Collector’s Edition delivered digital versions of the game and soundtrack. Ubisoft apologizes for any frustration and disappointment resulting from these items being in digital format vs. physical format. We are accepting complete refunds from any dissatisfied customers and will be providing a compensation plan of one complimentary digital PC game for consumers that have already purchased the Might and Magic Heroes VII Collector’s Edition from the Uplay shop in North America. Affected consumers will be able to pick one game of their choice from a selection including Far Cry 4, Assassin’s Creed Rogue, The Crew, Toy Soldiers: War Chest Hall of Fame Edition and Zombi.
We are sorry for the inconvenience and hope the above statement will help to clarify the current situation.
Best,
The M&M Team.
I can't believe they snowed up this so much.
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frostymuaddib
Promising
Supreme Hero
育碧是白痴
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posted October 12, 2015 01:15 AM |
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So "customers were not aware"? Lol, just LoL 
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PandaTar
Responsible
Legendary Hero
Celestial Heavens Mascot
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posted October 12, 2015 01:47 AM |
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The usual 'blame-the-customers-and-not-our-lack-of-communication-skills' policy. And then they wonder why people get so mad at them.
Anyway, back to my madlibs.
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"Okay. Look. We both said a lot of things that you're going to regret. But I think we can put our differences behind us. For science. You monster."
GlaDOS – Portal 2
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GenyaArikado
Bad-mannered
Supreme Hero
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posted October 12, 2015 05:29 AM |
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At least they stopped the idiotic "no refunds" thing
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Elvin
Admirable
Omnipresent Hero
Endless Revival
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posted October 12, 2015 06:02 AM |
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If that was the problem then ubi has nobody to blame but their lack of communication. They should have made absolutely certain that everyone living under a rock for the past 30 years would know before preordering.
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H5 is still alive and kicking, join us in the Duel Map discord server!
Map also hosted on Moddb
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Kayna
Supreme Hero
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posted October 12, 2015 06:14 AM |
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GenyaArikado said:
At least they stopped the idiotic "no refunds" thing
A proper refund is full money back. An already cheap refund is giving credit in the company you bought it from. A really cheap ass Ubisoft refund is offering a selection of games to buy rather than just credits for anything in Uplay.
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GenyaArikado
Bad-mannered
Supreme Hero
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posted October 12, 2015 06:42 AM |
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Kayna said:
GenyaArikado said:
At least they stopped the idiotic "no refunds" thing
A proper refund is full money back. An already cheap refund is giving credit in the company you bought it from. A really cheap ass Ubisoft refund is offering a selection of games to buy rather than just credits for anything in Uplay.
Well the way i understood it was "full refund or you can get another game as compesatiom if you want". Did i misunderstand it?
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GenyaArikado
Bad-mannered
Supreme Hero
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posted October 12, 2015 06:42 AM |
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Kayna said:
GenyaArikado said:
At least they stopped the idiotic "no refunds" thing
A proper refund is full money back. An already cheap refund is giving credit in the company you bought it from. A really cheap ass Ubisoft refund is offering a selection of games to buy rather than just credits for anything in Uplay.
Well the way i understood it was "full refund or you can get another game as compesatiom if you want". Did i misunderstand it?
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PandaTar
Responsible
Legendary Hero
Celestial Heavens Mascot
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posted October 12, 2015 06:54 AM |
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Quote:
We are accepting complete refunds from any dissatisfied customers and will be providing a compensation plan of one complimentary digital PC game for consumers that have already purchased the Might and Magic Heroes VII Collector’s Edition from the Uplay shop in North America.
It says complete refunds, so I guess they'll refund the product entirely. It's also the safest way to avoid people suing them right now, given that no matter how subtle were their advertisements, it was not an isolated case of few customers, it seems. They failed at communicating it properly.
The other thing I don't grasp is why they provided physical copies for Europe and not for USA.
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"Okay. Look. We both said a lot of things that you're going to regret. But I think we can put our differences behind us. For science. You monster."
GlaDOS – Portal 2
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kiryu133
Responsible
Legendary Hero
Highly illogical
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posted October 12, 2015 08:07 AM |
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New customer protection laws I believe. They would've if the could.
Citation needed though...
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It is with a heavy heart that I must announce that the cis are at it again.
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