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Heroes Community > Turban Tribunal > Thread: Today's crash
Thread: Today's crash This thread is 2 pages long: 1 2 · NEXT»
Valeriy
Valeriy

Mage of the Land
Naughty, Naughty Valeriy
posted September 28, 2015 10:05 PM

Today's crash

HC was down for about 9 hours today following a crash on the server where we are located. The server was promptly fixed by the host, but one of the HC database tables got damaged in the crash. I fixed the table when I found out about the crash in the morning. Everything seems to be working again now.
____________
You can wait for others to do it, but if they don't know how, you'll wait forever.
Be an example of what you want to see on HC and in the world.
http://www.heroesofmightandmagic.com

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EnergyZ
EnergyZ


Legendary Hero
President of MM Wiki
posted September 28, 2015 10:06 PM
Edited by EnergyZ at 22:08, 28 Sep 2015.

Hopefully the issue is solved... permanently. Aside from that occasional lagging.

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Herry
Herry


Bad-mannered
Famous Hero
100% Devil
posted September 28, 2015 10:07 PM


Not so sure, I got that error(the same as the one during the period) when I tried to reply to a thread.
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Stevie
Stevie


Responsible
Undefeatable Hero
posted September 28, 2015 10:16 PM

I pondered the meaning of life without HC during these dark hours. I'm glad it's back on.
____________
Guide to a Great Heroes Game
The Young Traveler

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Elvin
Elvin


Admirable
Omnipresent Hero
Endless Revival
posted September 28, 2015 10:17 PM

Cheers
____________
A lot like squirrels. Squirrels are pretty much the crocodiles of the trees.
-Bliz

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EnergyZ
EnergyZ


Legendary Hero
President of MM Wiki
posted September 28, 2015 10:18 PM

Bet you final wish was to see the inside of Mod Squad HQ?

Don't worry, most of us do well.

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fred79
fred79


Undefeatable Hero
you don't have a BS sensor
posted September 28, 2015 10:24 PM

damn hc, i've been trying to stay up, and all i had was /b/ to keep me company. do you know just HOW many brain cells have gone over to the dark side in those 9 hours? DO you?! i nearly DIED, man!

seriously though. i'm trying to stay up during the day, and /b/ isn't a good babysitter. i've been raging all day long against the children that have taken that place over.



@ val: it was herry, wasn't it? you can tell me.

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Storm-Giant
Storm-Giant


Responsible
Undefeatable Hero
On the Other Side!
posted September 28, 2015 11:13 PM

Good to be back online!
____________

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Pawek_13
Pawek_13


Supreme Hero
Maths, maths everywhere!
posted September 28, 2015 11:30 PM

Storm-Giant said:
Good to be back online!

True! I started to worry that I'd have to begin posting my complaints about the game on Ubisoft forum...

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friendofgunnar
friendofgunnar


Honorable
Legendary Hero
able to speed up time
posted October 09, 2015 12:25 AM

Was HC offline for anybody else this past 18 hours?  I've noticed that it's been going offline sporadically over the last week or so, and then it seemed to go offline for about 10 hours last night?

The reason I ask is because some of the error messages mentioned cloudfire, which makes me think that the server was refusing me personally because it thought my computer was infected.

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Maurice
Maurice

Hero of Order
Part of the furniture
posted October 09, 2015 01:06 AM

friendofgunnar said:
Was HC offline for anybody else this past 18 hours?  I've noticed that it's been going offline sporadically over the last week or so, and then it seemed to go offline for about 10 hours last night?

The reason I ask is because some of the error messages mentioned cloudfire, which makes me think that the server was refusing me personally because it thought my computer was infected.


If you check the H7 forum section, you can see that the forum has been quite busy. I'm afraid this may mean that the problems are locally on your side .

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Valeriy
Valeriy

Mage of the Land
Naughty, Naughty Valeriy
posted October 23, 2015 07:33 PM
Edited by Valeriy at 21:15, 23 Oct 2015.

Similar issue happened again today, I noticed and fixed it in 4 hours. Will look into creating some kind of automatic solution.

EDIT: I've implemented an automated check and repair mechanism. If it works correctly it will detect and repair any future database crashes automatically, within 10 minutes of occurrence.
____________
You can wait for others to do it, but if they don't know how, you'll wait forever.
Be an example of what you want to see on HC and in the world.
http://www.heroesofmightandmagic.com

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fred79
fred79


Undefeatable Hero
you don't have a BS sensor
posted October 23, 2015 07:41 PM

if the issue had anything to do with the new server, val, then i would suggest going back to the old server. we have been experiencing nothing but issues with the new server. from 90's internet loading times, to constant crashes, is the new server really worth it? people are contributing now, so income should no longer be a problem.

things were better before you switched servers, val. there have been many reports on ongoing issues, and none of them have been answered.

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Valeriy
Valeriy

Mage of the Land
Naughty, Naughty Valeriy
posted October 23, 2015 09:31 PM

You seem to have a very short memory with regards to the kinds of issues we were experiencing on the old server. The current situation is much better.

There is still indeed the issue of periodic slow page loading times. I've made multiple attempts at finding the cause over the last several months but so far no success. Next thing I'm going to try is adding more RAM to the server to see if the issue is caused by running out of RAM during the busy times of day.
____________
You can wait for others to do it, but if they don't know how, you'll wait forever.
Be an example of what you want to see on HC and in the world.
http://www.heroesofmightandmagic.com

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Stevie
Stevie


Responsible
Undefeatable Hero
posted October 23, 2015 09:39 PM

Pretty sure the old server was way worse, fred.
____________
Guide to a Great Heroes Game
The Young Traveler

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fred79
fred79


Undefeatable Hero
you don't have a BS sensor
posted October 23, 2015 10:05 PM

i honestly don't remember slow loading times being as frequent/as slow, before the new server... and i only remember one crash.

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Herry
Herry


Bad-mannered
Famous Hero
100% Devil
posted October 24, 2015 10:42 AM

During the 1 and a half years I spent here with the old server the new one had much more problems in a much shorter span. No use arguing, be it that I'm right or wrong. Will it fix anything? Make finding a solution easier? Help us get over it? No to all of that, so quit arguing.
____________

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Drakon-Deus
Drakon-Deus


Undefeatable Hero
posted October 24, 2015 10:45 AM

Herry said:
During the 1 and a half years I spent here with the old server the new one had much more problems in a much shorter span. No use arguing, be it that I'm right or wrong. Will it fix anything? Make finding a solution easier? Help us get over it? No to all of that, so quit arguing.


This.

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Salamandre
Salamandre


Admirable
Omnipresent Hero
Wog refugee
posted October 24, 2015 10:52 AM

I also feel that we had less slowness before, but I also noticed that whole internet is slower, have more problems everywhere.

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Corribus
Corribus

Hero of Order
The Abyss Staring Back at You
posted October 24, 2015 05:22 PM

That's it, then. We need a new internet.
____________
I'm sick of following my dreams. I'm just going to ask them where they're goin', and hook up with them later. -Mitch Hedberg

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