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Heroes Community > Heroes 4 - Lands of Axeoth > Thread: Install Error
Thread: Install Error
Chuck
Chuck

Tavern Dweller
posted April 10, 2002 10:07 PM

Install Error

After installing the game. At 100% complete, an error comes up and says this:

An error occurred during the move data process -177
Component: CommonFiles
File Group:
File:

It keeps happening everytime I install.
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orque
orque

Tavern Dweller
posted April 15, 2002 06:28 AM

same error

same error happens at %34
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Lazarus
Lazarus

Tavern Dweller
posted April 15, 2002 02:13 PM

hey when you get your error what does the little dialog box say?
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Cheers,

Laz

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orque
orque

Tavern Dweller
posted April 20, 2002 06:12 AM

Install Error

Quote:
hey when you get your error what does the little dialog box say?


An error occurred during the move data process  
Component: ProgramFiles
File Group:
File:

i quit all the running programs behind. and uninstall some games. i have 2 gb free space and 128SDRAM. is it for low memory? or what must i do

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Sir_Elric
Sir_Elric


Responsible
Famous Hero
Having a bad hair day.
posted July 22, 2002 03:04 AM bonus applied.

Hope this can help.


Problem:    The computer freezes during install, or you receive an error
       message (such as "*_ins error" or "An error has occurred
           during the move data process") during install.

Answers:    1. Your computer may be using an older 16-bit CD-ROM driver
   2. There may not be enough space on your hard drive for
      temporary files to expand and/or you need to free up
      resources.
   3. The CD-ROM drive might be having problems with how it
      buffers information.
   4. The Autorun or DMA settings on your CD-ROM drive could be
            interfering with the game installation.

To check and see if your computer is using an older 16-bit CD-ROM driver:
- Right-click on the 'My Computer' icon and select 'Properties'.
- Click on the 'Performance' tab.
- In the Performance status box, if the File System line says, "Some
  drivers are using MS-DOS(R) compatibility", you are using a 16-bit
  CD-ROM driver.  If you are using 16-bit CD-ROM drivers: Contact the
  manufacturer of your CD-ROM drive or the manufacturer of your computer
  for an updated 32-bit CD-ROM driver.

To free up Resources:
- Close all unnecessary programs running in the Background.  
- Press the CTRL+ALT+DEL keys at the same time to open the Close Program
  window, select a program, and press the 'End Task' button.  Repeat
  this process until all programs except 'Explorer' and 'Systray' are
  closed. Windows 98 or ME users can click on the 'Start' button, then
  the "Run" option.  At the command line type the word: msconfig.  Click
  on the "Startup" tab and uncheck all of the listed programs aside from
  'Systray.'
- Keep at least 100MB free on the hard drive that the game is installed
  to, or twice your RAM, whichever is larger.
- Delete all files in your C:WindowsTemp folder, and then empty the
  Recycle Bin.
- If you have Norton Utilities(TM) empty the Norton Wastebasket as well.
- Run ScanDisk.  ScanDisk can be found on the Start Bar by Going to
  "Programs," then to "Accessories," then to "System Tools."  For most
  conditions, a standard rather than thorough scan is all that is need.
- Defrag your hard drive.  The Disk Defragmenter can be found on the
  Start Bar by Going to "Programs," then to "Accessories," then to
  "System Tools."  Running Scandisk before you run the Disk Defragmenter
  will enable the process to run in the most effective manner.

Turn off read-ahead on the CD-ROM drive:
- Right-click on the 'My Computer' icon and select 'Properties'.
- Click on the 'Performance' tab.
- Click on the 'File System' button.
- Choose the 'CD-ROM' tab at the top.
- Change the 'Optimize access pattern for' field to 'No read-ahead'.
- Click on 'Apply', then 'OK' and finally click 'Close' (you will be
  prompted to restart your system).

Turn off the Autorun and DMA settings on your CD-ROM drive:
- Right click on the 'My Computer' icon and choose 'Properties'.
- Click on the 'Device Manager' tab.
- Click on the '+' sign next to the CD-ROM line so that it becomes
  a '-' sign.
- Click on the line that appears under the CD-ROM line so that it is
  highlighted, then click on the 'Properties' button.
- Click on the 'Settings' tab.
- Look for the Auto-insert Notification and DMA lines.  If there is a
  check mark in the boxes next to either of these lines, click on the
  box to remove the check mark.
- Click on the 'Apply' button, and then click on the 'OK' button.
- When you are asked if you want to restart your system, choose 'Yes'.

NOTE:  You can restore all of the CD-ROM settings back to normal after
      the game has been successfully installed.
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Neverwinter Nights - "City of Melnibone"
Direct connect - ausnwn2.dyndns.org:5121

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Snogard
Snogard


Known Hero
customised
posted July 25, 2002 03:40 AM

I recommend a qp for the above.
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  Seize The Day.

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UnkaHaakon
UnkaHaakon


Responsible
Famous Hero
happily tilting at windmills
posted July 26, 2002 03:41 PM

Offtopic: Bonus Applied

I tend to agree.

Thanks for the help.

IMNSHO, that's what the 'Community' part of this site means.
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Some people say the glass is half full..Some people say it's half empty... I say "What're you asking me to drink?"

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Sir_Elric
Sir_Elric


Responsible
Famous Hero
Having a bad hair day.
posted August 12, 2002 04:58 AM

Quote:
I got the same problem. but installing it on D: (The other HD in my system) and it installed perfectly.

How much free space was on the first drive you tried to install it to?
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Neverwinter Nights - "City of Melnibone"
Direct connect - ausnwn2.dyndns.org:5121

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guarder
guarder


Supreme Hero
posted September 13, 2008 12:59 PM

Have you tried Sir_Elric's post?
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guarder
guarder


Supreme Hero
posted September 13, 2008 02:01 PM

Have you seen their post date?
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