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| Thread: Time to let 3do know what issues require attention. | |
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KalarMcLeod
Hired Hero
Returned to the north
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posted October 10, 2002 12:13 AM |
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Time to let 3do know what issues require attention.
I think the more of us that email or call 3do with the problems
that require addressing by the support staff the better chance they will stop ignoring us. Or at the very least just get an idea of what is going to be fixed and what isn't and when???
Please feel free to contact them at....
Contacting 3DO Customer Support
If you've gone through the FAQ's and your problems are not resolved, it's time to send us e-mail, or give us a call, send us a fax, or send us regular mail. Here's how:
E-mail us your PC Support questions!
customer-support@3do.com
Call us on the phone or Fax Us:
(650) 385-3193 Phone
(650) 385-3181 FAX
Operating Hours are from Monday - Friday
9:00am - 12:00pm and 2:00pm - 5:00pm Pacific Time
U.S. Postal Mail:
Attn: 3DO Customer Support
The 3DO Company
100 Cardinal Way
Redwood City, CA 94063-4746
Together we can get results...but only if we work together can we play together!
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Psychobabble
Known Hero
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posted October 10, 2002 04:25 PM |
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There's gonna be a guild interview with fan submitted questions happening very soon, hopefully some of these things will be adressed, and hopefully some copies or juicy excerpts of the guild-members only interview will make it into circulation (*nudge*, *nudge*).
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H4TCG Review
H4 Map Reviews
Successful trades w/Teuta and doc
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KalarMcLeod
Hired Hero
Returned to the north
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posted October 14, 2002 12:59 PM |
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oops
sorry I guess nobody else cares
nuff said
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bjorn190
Responsible
Supreme Hero
Jebus maker
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posted October 14, 2002 08:03 PM |
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You arenīt posting this to actually *make a change*..
You are posting this to vent your anger and frustration about Heroes4, hoping to get support from others, I think.
Well I donīt like that game either. It sucks.
But.. 3do will never fix it. They are a *bad* gaming company. They donīt care about customers. If they did they would have.
1. Included the multiplayer patch with the original release.
2. Made a *good* game instead of a Happy-Happy-Joy-Joy adventure game (I wanted strategy)
3. Been more communicative and understanding in general.
So this is what will happen:
1. Nothing.
2. A patch that fixes 2 or 3 bugs.
3. An expansion pack with random map generator (maybe)
4. Another expension pack.
They donīt want your satisfaction. They just want your money. And they dont listen.
So I suggest u play any of these:
1. Neverwinter Nights
2. Warcraft 3
3. Risk at www.dominationgame.com
and remember to read my signature.. its for u! 
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vesuvius
Hero of Order
Honor Above all Else
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posted October 15, 2002 06:36 AM |
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ive been itching to make a special post on ToH
Reason why I did not reply to this post, because contacting 3d0 would fall on deaf ears.
Since I do not kiss 3d0's butt... I thought I should make an 'inside' info story on what went on behind the scenes with homm4 and how it got into trouble. It shows who/what and where and how and why the homm4 game was so delayed, and all the firings and troubles of 3d0 that led to a great game being suffocated. If posted on the ToH mainpage, pretty much anyone in the online community for homm4 would have read it within a few day.
I am no friend of 3d0, but many who lost their jobs have filtered enough of what really happened.
Im going to bite my tongue though and not post this 'anti-kissass reality report' though, because we need more patches for homm4, and all I need is them to retaliate somehow and elmininate the small chance of future patches and kill the game.
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Psychobabble
Known Hero
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posted October 15, 2002 09:12 AM |
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On a somewhat related note I wrote a message about the Kingdom Overview bug to customer-support@3do.com (oxymoronic perhaps) and got this reply about a week later:
Quote:
TICKET NUMBER: RQST183490
You wrote about:
SERIOUS HOMM IV BUG
Hello,
We are aware of this issue. I have been informed that the next patch will
address this issue. Thank you for your submission and support of our product.
If you have any further questions or suggestions feel free to email us again.
CS-Daniel
3DO Customer Support
Email: customer-support@3do.com
Web: http://www.3do.com/support
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H4TCG Review
H4 Map Reviews
Successful trades w/Teuta and doc
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Tortoise
Known Hero
Master of Reptiles.
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posted October 15, 2002 09:33 PM |
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no that sounds very very sincere... If anybody can't detect my sarcasm, perhaps those who don't speak english quite as well as us canucks  then i'll tell you i am infact being sarcastic. 
Stupid 3do... *curse curse*
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All living things have a history. The history of the Tortoise is long and rich.
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